A learning management system can be one of the most helpful or most vexing tools in your training toolbox. It can be your best friend one day and your worst nightmare the next.
Most of our focus is on selecting a system and installing it, but the bigger pains come with supporting usage. Here are a few things I have learned (the hard way) that will help reduce the number of nightmare days.
Identify who owns which tasks. Within an LMS, there are various levels of permissions on both the front a