Overt forms of bias in the workplace have almost been eliminated in the United States due to social pressure and legal statute, yet micro-aggressions, a form of unconscious bias, remain a significant problem that directly influences employee engagement, morale, and retention.
Chances are good that you have observed micro-aggressions at work. Micro-aggressions are barely noticeable tiny expressions of a deep-seated (and often unintentional) bias against someone else based on something that is core