It doesn't take charisma to create a highly motivating work environment. In fact, charisma is not all it is cracked up to be. It's overrated, an excellent motivator doesn't need it, and sometimes it causes more harm than good. Managers can be excellent motivators even if they are shy or unable to give inspiring speeches.
So what does it take to truly motivate employees? While preparing my latest book, The Manager as Motivator, I found seven easy-to-understand principles that manager