April 2018
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On the Cover of the Rolling Stone

Tuesday, April 3, 2018

Whenever I hear the label “rock star,” I’m reminded of a situation confided to me by a colleague. She was a one-person training department, and the time had come when everyone agreed she needed some help. The company decided to hire a couple of training specialists who would not report to my colleague but to someone in operations. Being the only training person, she was asked to participate in the interview process.

She was often on the road during the recruiting process, and so

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