Books:
Carnevale, David G. Organizational Development in the Public Sector. Westview Press, 2002.
Cohen, Steven, and William Eimickle. Tools for Innovators: Creative Strategies for Creating Public Sector Organizations. Jossey-Bass, 1998.
Ferlie, Ewan, et al. The New Public Management in Action. Oxford University Press, 1996.
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Light, Paul C. Sustaining Innovation: Creating Nonprofit and Government Organizations That Innovate Naturally. Jossey-Bass, 1998.
Milner, Eileen M. Managing Information