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Reaction Evaluations

CD
Wednesday, June 17, 2015

Evaluations are an important tool for improving training design and delivery, but they shouldn’t be the only thing we turn to when assessing whether a particular solution is working or not. Unfortunately, many organizations rely solely on reaction evaluations as a reason for change. Reaction evaluations provide a snapshot of a learner’s opinion but often convey little information as to what can be improved. For example, the same course could elicit a comment from one learner that the

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