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Reaction Evaluations

Wednesday, June 17, 2015

Evaluations are an important tool for improving training design and delivery, but they shouldn’t be the only thing we turn to when assessing whether a particular solution is working or not. Unfortunately, many organizations rely solely on reaction evaluations as a reason for change. Reaction evaluations provide a snapshot of a learner’s opinion but often convey little information as to what can be improved. For example, the same course could elicit a comment from one learner that the

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