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Risky Business

One of the reasons I wanted to change careers from quality management to training management was emergency phone calls in the middle of the night. There’s no feeling worse than being awakened from a sound sleep and told some problem needs your immediate attention.  

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Back then I worked in the food business. Our products, if not made in a safe manner, could make people sick, so we constantly audited and evaluated our processes for risk. Identifying, eliminating, or mitigating those

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