Since the 1994 publication of ASTD's best-selling Volume 1, Measuring Return on Investment by Series Editor Jack Phillips, the interest in measuring return-on-investment has continued to escalate. Consider that
- Thousands of impact studies are conducted annually
- 1,000 individuals have been certified to implement the process
- A 400 member professional, global ROI Network leverages ROI best practices
- The ROI Methodology is used by hundreds of organizations in manufacturing, service, nonprof