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Servant Leadership Is Not for the Fainthearted

Wednesday, May 2, 2018

Starbucks was front and center in the news on Thursday April 12, 2018, after two black men were arrested for loitering inside a Philadelphia store. In light of the respect Starbucks garners for exemplifying a servant leadership approach, the news headlines they drew point to how challenging it can be to operationalize servant leadership throughout an organization even under the best circumstances.

Whichever side of the controversy you’re on, to his credit as a servant leader, CEO Kevin John

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