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Successful Business Alignment: Isolate the Effects of the Program

As a first step in isolating a programs impact on performance, all key factors that may have contributed to the performance improvement should be identified. This step communicates to interested parties that other factors may have influenced the results, underscoring that the program is not the sole source of improvement. Consequently, the credit for improvement is shared with several possible variables and factorsan approach that is likely to gain the respect of the client.

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