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Tapping into Organizational Wisdom for Increased Impact and ROI

Imagine a scenario where someone in your company says, "What we really need is a training program to solve [insert name of business problem here]." Too often, the rush to implement a training program happens without first examining what is required to be successful.

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Defining what will make a particular solution a success is a complex issue, and any one person who attempts this alone will do so in the face of ambiguity and uncertainty. This situation, in fact, provides an excellent opp

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