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Ten Ways to Measure Learning Impact

Saturday, February 27, 2010

At a recent learning conference, managers of two insurance companies and a technology company shared 10 ways that organizations measure impact of training.

We'd like to report each of the companies has a strategic, scientific way of doing so, but that would be a stretch. What we did find is that in one way or another, our three companies deploy informal and formal ways of measuring learning retention or checking for performance mastery.

Let's face it, measurement is a puzzle that we

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