David C. Logan and John King believe that a real leader at any level is also a coach. The key to problem solving is identifying the right problem from the beginning and saying what you'll do about it. In this two-part interview to be published in the March and April issues of ASTD Links, they describe the values-driven approach they have used with their consulting clients, including Virgin Megastores, IBM, Genentech, Cisco, and Intel.
Q. What qualities make a solution brilliantly simple?