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The Bank of America Philosophy on Learning: An Interview with Michael Bland and Damon Hearne

Learning experts Michael Bland and Damon Hearne of Bank of America share a common passion--developing people. In this interview, Bland and Hearne draw from several decades of experience to examine the critical issues involved in managing a training function in a Fortune 100 company, including

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  • learning as a business
  • structure, consistency, and discipline
  • teamwork
  • creativity
  • emerging trends.

George Hall (GH): You have commented in the past that learning is a business. What do you mean by t

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