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The Best Training I Never Did: How I Became a Learning and Performance Consultant

It was a warm day in May as my slide projector motor ran hypnotically. I was in a frenzy trying to make a particular course interesting. (You try discussing cationic versus anionic polymers to nonchemists on a warm spring day.) One student, always the same student, was leaning slightly off vertical and his eyes were rolled up so all that I saw was white. I called a break and met with the individual. I asked what I could do to make the class more useful to him. He said that it wasn't the clas

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