It seems like a right of passage. Almost everyone secretly complains about his or her manager when he or she is not around and praises the manager's policies in public forums. It is this typical behavior, author Jeffrey Nielsen argues, that sucks the joy and meaning out of the workforce. But why does it happen, and how can we combat it?
According to Nielsen, this behavior is a product of so-called rank-based organizations. "In the absence of equality, you'll seldom have honest, ope