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The Sad State of the American Manager

Tuesday, January 31, 2017

Ashlie Storms’s career had been progressing nicely. She had worked her way up from an entry-level teller position at Wachovia Bank to lead teller and then teller manager. When the merger with Wells Fargo happened, the West Milford, N.J., employee transitioned to service manager. That was 2011. Initially, it seemed like a great opportunity except for the fact that under the new combined company, the pressure to sell from management became more intense. Employees were being pushed into aggr

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