One of the most daunting challenges facing learning professionals on a daily basis is how to establish the value we add. Measuring performance from courses, e-learning solutions, informal learning, social learning, and other initiatives is a challenge. It is an aspect of our role we all struggle with and some of us even shirk.
It is an ongoing saga for L&D. We avoid it. It’s too hard to do. We say we don’t know where to start. We push measurement to the side or leave it to