It's been said that one of the keys to success is a positive attitude. In today's economic climate, expenses, downsizing, and restructuring challenge our ability to maintain such a positive outlook. Many training programs focus upon improving communication, handling diversity, and improving skills, but very little insight is given into training the root cause of some of these issues - attitudes. Unfortunately, many people express attitude as a default influence upon training rather than examining attitudes as something that can be improved or changed. Attitudinal training, however, can be accomplished by helping individuals understand how their attitudes are formed and the complexity by which they can change.