To succeed at work, employees must know how to solve problems. Are we so reactive that we quickly come up with an answer to satisfy a deadline? Or do we see what others are doing and simply apply their ideas? In training sessions, we often teach the process of problem solving but we don't always focus on how learners can apply the process in their daily lives. We need to emphasize a traditional method of problem solving, along with the components and skills necessary to perform the process.