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Transformational Change in Complex Adaptive Systems

Tuesday, June 3, 2003

Transformational change differs from both incremental and transactional change. Incremental change, which is planned change introduced gradually in an organization, is based largely upon stage theories where change occurs in steps or stages.

Transactional change is based on the premise that the change will bring about benefits for employees, stakeholders, and customers. It involves identifying the costs and benefits a projected change will bring for everyone affected, communicating those benefi

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