Never in my wildest dreams did I think I would become focused on employee engagement. For most of my career, I worked on Wall Street. Along the way, I weathered four mergers and witnessed how the best-laid plans were often sabotaged by the failure to blend two newly joined corporate cultures into one. I found myself becoming increasingly aware of the importance of culture, and its effect on employees and organizational performance.
As an investment banker, I interacted with a wide variety