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Using Balanced Scorecards to Prove the Effectiveness of OD Efforts: Article Resources

Brand, Janice. "What Is the Balanced Scorecard?" Darwin. December 2003.

Hartley, Darin E. "Digital Beat: OD Wired." Learning Circuits. August 2004.

Kaplan, Robert S., and David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press, 1996.

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Schiemann, William A. "Leading With a Balanced Scorecard." Metrus Group White Paper.

Schmidt, Lynn (editor). In Action: Implementing Training Scorecards. ASTD Press, 2003.

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