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Using Focus Phrases

The best facilitators, presenters, and instructors can capture and maintain the focus and attention of their participants. How do they do it, you might wonder? There are a number of tools available in the facilitator’s “tool belt”—from movement, to voice modulation, to gestures and other nonverbal communication. In my years of observing many great speakers and presenters, I have found one small, often overlooked, technique that great speakers all seem to have in common:

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