Utilizing Job Task Analysis for Effective ROI Forecasting

Content

Purpose The purpose of this study is to demonstrate how performing a job task analysis (JTA) can be useful in developing an objective and effective ROI forecast. Background Texas Grocery* (fictitious name) is an innovative, multi-billion dollar grocery retailer committed to providing the highest levels of customer servic...

Purpose The purpose of this study is to demonstrate how performing a job task analysis (JTA) can be useful in developing an objective and effective ROI forecast. Background Texas Grocery* (fictitious name) is an innovative, multi-billion dollar grocery retailer committed to providing the highest levels of customer servic...