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When Participants Protest

Learners have minds of their own. This can sometimes lead them to try to hijack your agenda and usurp your topic for their own needs.

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One common situation is when learners attend a training program as a requirement. They may either object to being compelled to attend or do not know the reason why their attendance is expected. A second situation is one in which attendees have developed suspicions about the motives behind the training program. Finally, in chaotic environments where job security

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