September 2014
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Tres maneras de fortalecer las relaciones en el trabajo

Thursday, September 25, 2014

Adaptado por el personal de ATD  sobre el Infoline de Junio 2014 “ El ambiente de trabajo positivo” de Kim Rowe y Patrick Howell, traducido por Íñigo Sánchez-Cabezudo. Más información, ir a www.astd.org/TDatWork.

Los gerentes pueden impulsar relaciones positivas y ampliar las capacidades de sus equipos, a través de la comunicación, la comprensión genuina, y la cooperación, mencionan los autores del Infoline de Junio 2014, “ El ambiente de trabajo positivo”, Kim Rowe y Patrick Howell.

Rowe y Howell ofrecen distintos consejos sobre como los gerentes y otros, pueden crear una mayor compenetración en el lugar de trabajo; lo cual disminuye los niveles de estrés, disminuye las ausencias laborales e incrementa la satisfación en el trabajo y el compromiso .

Utilize respuestas activas y constructivas. Respuestas activas y constructivas son respuestas verbales y no verbales que damos a otros, cuando han compartido noticias positivas que son importantes para ellos.  Esas respuestas podrían ser, realizar preguntas que fomenten que la persona que comparte nos de más detalles; o expresiones verbales o no verbales que muestren interés genuino en relación a lo que está compartiendo la persona.

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Utilize un lenguaje que prepare a los demás hacia el éxito. Preparando a través del lenguaje implica el uso de palabras específicamente sensoriales, que ayudan a los demás a compartir su visión del éxito , escriben Rowe y Howell. Sin embargo, esto no debe confundirse con afirmaciones erróneas o de falso optimismo.

Sonría. Suena muy simplista, pero las sonrisas son realmente contagiosas. Puede generar sonrisas sonriendo usted mismo, comience una reunión invitando a alguien a compartir una buena noticia, o preguntando a los empleados a comprometerse a realizar un acto de amabilidad hacia otro colega por una semana.

About the Author

Kim Rowe, one of the founding partners of Agentive, has been an independent marketing and sales consultant to the medical and pharmaceutical industries since 1993. At Agentive, Kim provides clients with marketing and sales performance development expertise, including assessment, training, coaching, and project management. Kim was previously employed in sales, marketing, and training with ConvaTec, a Bristol-Myers Squibb company, and C.R. Bard. She is a board member of the Health Care Businesswomen's Association and an active member of ASTD and the New Jersey Association of Women Business Owners (NJAWBO). Kim speaks regularly on the topic of generational leadership as well as other leadership and management topics. She is on the Board of Directors of the Montgomery Friends of Open Space and was one of the founders of the MFOS Farmers Market in Montgomery Township, New Jersey.

About the Author

Patrick Howell combines 15 years of active organizational development experience with extensive research and study of optimal human performance, to help him succeed as Executive Director of the Institute for Advanced Human Performance, a collaborative learning initiative offering seminars and certification programs in positive psychology and coaching. Patrick also is President of Team Development Group, a boutique consulting firm he co-founded in 2004 with the clear focus of fostering strength-based, results-driven teams within public and private sector organizations. A leader in the field of organizational development and a recently appointed executive council member to Red Panamericana, an organization promoting Positive Organizational Scholarship throughout the Pan American region, he is considered a pioneer in the Positive Psychology Coaching movement. A former Director of Corporate Initiatives for Dale Carnegie Training, he is no stranger to the facilitation of large and intimate audiences alike. Patrick is the host of Career Corner TV, where he conducts interviews with various business leaders and he is authoring his first book on the topic of optimal performance and applied positive psychology; [email protected].

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