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How and When to Measure Engagement

Monday, October 8, 2018

Companies want to ensure their employees are satisfied and engaged with their jobs, but there’s question as to when these attitudes should be measured. Is it every six months? Every year? Unfortunately, there’s no perfect answer. Like a relationship with a significant other, there’s no “right” time or frequency at which to check in with them on their views regarding the relationship. Some days are better than others—there are good times and bad. While it’s important to have regularly scheduled, formal measures of engagement levels, it’s also important to have ongoing conversations with employees about their satisfaction levels—just like in a romantic relationship. It’s more important to act on the feedback you’re receiving than to set up the optimum schedule for collecting this data. Take a step back and view things from an employee’s perspective. They want a natural relationship with their leaders where they feel comfortable talking openly about their job and their challenges. This support and understanding will go a long way in driving employee engagement.

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