In the wake of several high-profile cases of discrimination, diversity training is on the minds of many organizational leaders; however, teaching a workforce to effectively and meaningfully interact with people who may be different ethnically and culturally is easier said than done. Often such training is deployed to make amends for an incident, or required as a punitive measure. This hardly scratches the surface of the issue and can cause more harm than good. In a Time magazine opinion piece, J
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