No matter how competent a team is or how skilled a manager you are, there will be times when frustrations set in. “They’re just not doing their jobs,” is a common gripe with no clear solution. Rather than let resentment set in, it helps if managers seek to understand why. You can ask several questions when your team isn’t performing up to your expectations, and the first has to do with exactly that—have you been clear in your expected work outcomes? Reflect on how e
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