There is a lot of truth to the commonly heard phrase, "Workers don’t quit their jobs, they quit their managers." Research consistently shows that ineffective management is one of the main reasons for turnover. That’s why it’s important for an organization’s mangers to take it upon themselves to ensure their leadership is effective as it can be. One of the most critical ways to accomplish this is by being purposeful in every action. Greg Bustin, a Dallas management consultant and author, says it’s impossible to manage effectively if there isn’t clarity in the ultimate goal. "Thinking it through beforehand and writing it down helps you determine the steps you need to take and priorities to put the steps in,” he says. Additionally, encouraging team members instead of driving them is important in maintaining efficacy as a leader. "I'd rather be out front cheering with a banner than in the back with a whip," says Patrick Thean, co-founder and CEO of Rhythm Systems, a Charlotte, North Carolina, business strategy software provider. By stressing to team members how rewarding their work is rather than criticizing them for failings, "They were encouraging and future-focused versus backward-blaming when things did not go perfectly," he explains.
Leadership Lessons in 2017