Any time an individual aims for a goal, follows a rule, or makes a decision, they engage in single-loop learning. Actions either succeed or fail, and oftentimes people get stuck making the same mistakes. However, if that person reflects on their approaches and uses feedback to make honest self-assessments, they engage in double-loop learning. It’s here that a person can assess biases, question mental models, and look for areas of improvement. Another way to think about it is to imagine sin
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