Turnover is a natural part of the workforce life cycle, but high levels of undesirable turnover or losing high-performing individuals can be costly and disruptive. The common figure of the cost of losing an employee is 1.5 to 2 times that person’s annual salary. This puts into financial terms the importance of understanding turnover and highlights how critical it is to limit it where possible. This is why exit interviews are so important. When done correctly, the exit interview will help a