Creating Engaged Employees

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Maintaining high employee engagement is key to business success.

Maintaining high employee engagement is key to business success.

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Research shows that many members of today’s workforce feel overworked and underappreciated—all factors that attribute to high turnover, low customer satisfaction, increased incidences of health and safety problems, and low productivity and profitability.

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Engaged employees, on the other hand, feel recognized, encouraged, and supported—they demonstrate enthusiasm, inspiration, and pride in their jobs. Despite work demands and pressure, they successfully achieve their individual and team goals.

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Creating Engaged Employees uses practical wisdom and scholarly research to answer:

Creating Engaged Employees uses practical wisdom and scholarly research to answer:

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What is employee engagement?
What is employee engagement?
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What makes someone engaged or disengaged?
What makes someone engaged or disengaged?
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How can we measure employee engagement?
How can we measure employee engagement?
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How can organizations engage employees?
How can organizations engage employees?
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How can organizations keep employees engaged without causing burnout?
How can organizations keep employees engaged without causing burnout?

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Book Details

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ISBN: 9781562869106
ISBN: 9781562869106
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Pages: 136
Pages: 136
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Publication Date: September 2014
Publication Date: September 2014
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Formats: Paperback, PDF
Formats: Paperback, PDF
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Product Code: 111406
Product Code: 111406

About the Authors

William J. Rothwell

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William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow, is president of Rothwell and Associates, Inc., a full-service consulting company that specializes in succession planning. He is also a professor of learning and performance in the Workforce Education and Development program, Department of Learning and Performance Systems, at The Pennsylvania State University, University Park campus. In that capacity, he heads up a top-ranked graduate program in learning and performance and is the program coordinator for the fully online Master of Professional Studies in Organization Development and Change . He has authored, co-authored, edited, or co-edited 300 books, book chapters, and articles—including 64 books. Before arriving at Penn State in 1993, he had 20 years of work experience as a training director in government and in business. As a consultant, he has worked with over 50 multinational corporations--including Motorola, General Motors, Ford, and many others. In 2004, he earned the Graduate Faculty Teaching Award at Pennsylvania State University, a single award given to the best graduate faculty member on the 23 campuses of the Penn State system. His train-the-trainers programs have won global awards.

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow, is president of Rothwell and Associates, Inc., a full-service consulting company that specializes in succession planning. He is also a professor of learning and performance in the Workforce Education and Development program, Department of Learning and Performance Systems, at The Pennsylvania State University, University Park campus. In that capacity, he heads up a top-ranked graduate program in learning and performance and is the program coordinator for the fully online Master of Professional Studies in Organization Development and Change. He has authored, co-authored, edited, or co-edited 300 books, book chapters, and articles—including 64 books. Before arriving at Penn State in 1993, he had 20 years of work experience as a training director in government and in business. As a consultant, he has worked with over 50 multinational corporations--including Motorola, General Motors, Ford, and many others. In 2004, he earned the Graduate Faculty Teaching Award at Pennsylvania State University, a single award given to the best graduate faculty member on the 23 campuses of the Penn State system. His train-the-trainers programs have won global awards.