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Measuring ROI in Learning & Development

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Measuring ROI in Learning & Development

Case Studies from Global Organizations

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Content

Measuring ROI in Learning & Development , a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world.

Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world.

Content

Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs.

Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs.

Content

Specific topics covered include:

Specific topics covered include:

  • Content

    examination of selected case studies, many of which employ the ROI Methodology

    examination of selected case studies, many of which employ the ROI Methodology

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    definition and discussion of the ROI Methodology, and suggestions on how to best implement it

    definition and discussion of the ROI Methodology, and suggestions on how to best implement it

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    exploration of best practices in measurement and evaluation of ROI

    exploration of best practices in measurement and evaluation of ROI

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    discussion of various ROI data collection plans

    discussion of various ROI data collection plans

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    coverage of data analysis strategies and program assessment protocols

    coverage of data analysis strategies and program assessment protocols

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    analysis of program costs.

    analysis of program costs.

Content

Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.

Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.

Content

Book Details

Book Details

  • Content

    ISBN: 9781562867997

    ISBN: 9781562867997

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    Pages: 416

    Pages: 416

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    Publication Date: December 2011

    Publication Date: December 2011

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    Formats: Paperback, PDF

    Formats: Paperback, PDF

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    Product Code: 111114

    Product Code: 111114

About the Authors

Jack J. Phillips, Ph.D.

Content

Jack Phillips, PhD, chairman of ROI Institute, is a world-renowned accountability, measurement, and evaluation expert. Jack provides consulting services for Fortune 500 companies and major global organizations. He also regularly consults with clients in manufacturing, service, and government organizations in 70 countries.

Jack Phillips, PhD, chairman of ROI Institute, is a world-renowned accountability, measurement, and evaluation expert. Jack provides consulting services for Fortune 500 companies and major global organizations. He also regularly consults with clients in manufacturing, service, and government organizations in 70 countries.

Patti Phillips, Ph.D., CPTD

Content

Patti P. Phillips, PhD, CPTD, is the CEO of ROI Institute where her expertise in measurement and evaluation supports organizations in more than 70 countries as they create and demonstrate value from investments in people and projects. Her work spans private, public, nonprofit, and nongovernmental sectors. She has authored or edited more than 75 books on measurement and evaluation.

Patti P. Phillips, PhD, CPTD, is the CEO of ROI Institute where her expertise in measurement and evaluation supports organizations in more than 70 countries as they create and demonstrate value from investments in people and projects. Her work spans private, public, nonprofit, and nongovernmental sectors. She has authored or edited more than 75 books on measurement and evaluation.


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