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Running L&D Like a Business

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Running L&D Like a Business

Drive Value With Learning Operations

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Running L&D Like a Business
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Become Indispensable in Driving Business Growth

L&D leaders must know how to connect learning strategies with business strategies and communicate effectively with leaders to improve employee performance and drive revenue. In other words, L&D needs to run like a business. Enter learning operations expert Tracie Cantu and her innovative Learning Operations Blueprint, which puts critical business needs first and brings rigorous systems-based thinking to corporate learning.

This first-of-its-kind approach offers step-by-step guidance for updating L&D processes and structures to immediately improve results and increase the relevance of the L&D function. When learning teams and leadership become better partners, outcomes improve for organizations and employees.

You’ll learn how to build an L&D business model that works, how to manage a portfolio of learning products, and how to design employee learning experiences that improve outcomes without demanding more tech or human resources.

Cantu also provides questions for reflection, checklists, worksheets, and scorecards for practical application of her recommendations. Each chapter includes tips for taking action immediately and real-world stories that illustrate how to use the framework successfully and avoid common pitfalls.

With this book, you will learn to scale your impact, secure your influence, and reach L&D’s potential.

Book Details

  • ISBN: 9781963392104

  • Pages: 280

  • Publication Date: April 2026

  • Formats: Paperback, PDF

  • Product Code: 112604

About the Authors

Tracie Cantu, CPTD

Tracie M. Cantu, MHRM, CPTD®, is CEO and Chief Learning Strategist at Your CLO and a recognized authority on enterprise L&D transformation. She helps organizations shift their learning functions from reactive service delivery to strategic business enablement by strengthening their operating models, technology ecosystems, and measurement approaches.

Her career spans leadership roles across government, retail, and technology. She served as Director of Learning Technology at Whole Foods Market, an Amazon company, and Head of Learning Ecosystems at Meta, with additional experience leading learning operations at Atlassian. Today, she advises global companies across a range of industries, including high-growth businesses in technology, consumer services, and professional services.

Tracie brings this practitioner experience into the classroom through practical, discussion-based learning grounded in the real decisions L&D professionals face. Her facilitation helps participants translate concepts into approaches they can apply within their own organizations.

She is the author of Running L&D Like a Business: Drive Value with Learning Operations. An international speaker, her work has appeared in TD magazine, Learning Solutions, and Federal News Network, among other industry publications.

Praise for this Book

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