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TD at Work Guide

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Bonus: L&D in Healthcare

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251513_Bonus: L&D in Healthcare
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The learning and development (L&D) needs of the healthcare industry are dramatically different from those of other businesses, making for unique challenges for the talent development field. Patients are not customers, for example, and healthcare’s learning audience is extremely segmented. Additional hurdles to designing and delivering training include the changing dynamics of healthcare—for example, new regulations and the increasing number of individuals accessing healthcare services and its payment structure. This issue of TD at Work will explain how:

  • learning needs in the healthcare field differ from other professions

  • the ADDIE model can be modified for the healthcare sector

  • to align training with current reporting requirements

  • to choose the correct tools to evaluate the effectiveness of L&D programs.

“Learning and Development in Healthcare” includes two job aids: a training project planning tool and a Kirkpatrick program impact rating tool.

Book Details

  • ISBN: 9781607282822

  • Pages: 20

  • Publication Date: February 2015

  • Formats: Paperback, PDF

  • Product Code: 251513

About the Authors
Bruno Neal

Bruno Neal is a scholar and a learning and development authority. He has written dozens of articles on learning and development, two Infoline__™ issues on Informal Learning and Quality in Learning and Development, and one TD at Work™ on Learning and Development in Healthcare. He is a Certified Professional of Learning and Performance (CPLP), and currently works as an L&D leader for Indiana University Health. He has been appointed to the 2010, 2011, 2012, 2013, 2014, and 2015 Board of Examiners for the Malcolm Baldrige National Quality Award, a judge of the 2011, 2012, 2013, 2014, and 2015 Association for Talent Development (ATD) BEST Award, and Chair of the award committee since 2014. 

Linda Hainlen

Linda Hainlen is the director of business development at Sedona Learning Solutions, a Kirkpatrick Certified Facilitator, and an international author. She served as director of learning solutions for IU Health in Indianapolis, IN for 18 years.

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