One of the most effective ways to address a knowledge or skill gap is through an internal certificate program. These programs can help an organization strategically and thoughtfully develop its talent while aligning with organizational goals and performance. But how do you know if a certificate program is right for your organization and where do you start? The "Creating an Internal Certification Program" Infoline will show you how to:

• Differentiate between certificate programs and certification.

• Determine needs and capabilities for building a certificate program.

• Design/Develop/Implement a certificate program step by step.

• Create a program evaluation.

• Plan for program maintenance.

  Also included is a job aid to help you evaluate your program as well as a sample timeline and checklist to keep you on track.