Various types of performance interventions exist, but few organizations completely evaluate beyond basic training interventions. This issue discusses several evaluation models, methods, and tools used to evaluate different types of performance interventions including consultative, techno-structural, and process-system interventions. It compares evaluation models in the context of soft data, and discusses how performance interventions can be jeopardized.

Author: Susan Russell

ISBN: 978-1-56286-248-0

Pages: 16 pages

Publisher: ASTD Press

Format: Booklet