Coaching: Enhancing Leadership and Performance

The benefits of workplace coaching are impressive for both employees and employers. For employees, receiving coaching can increase job satisfaction, motivation, and engagement; for organizations, it can result in lower turnover and increased productivity. While there are many informal ways to apply coaching in an organizational setting, this report focuses on formal coaching programs sponsored and managed by an employee’s organization. A formal coaching program is one that focuses on a structured relationship between internal or external professional coaches and employees, centered on career and performance topics. Coaching: Enhancing Leadership and Performance draws on a sample of 418 organizations to investigate key questions around formal coaching programs, provide benchmarking data, and highlight best practices. To add context to the findings and make these results more actionable, this report provides examples and insights from other organizations and talent development professionals.