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As an executive coach and trainer, Catherine Hayes brings 30 years of experience working with leaders at all levels across the globe. At CLS, she is responsible for the ongoing training, application and implementation of all Situational Leadership® content to clients across multiple industries. She has earned the ACC credential with the ICF & holds an Executive Coaching Certificate from the Haub Business School’s Center for Professional Development at St. Joseph’s University in Philadelphia.

Catherine Hayes

Why did we consider it a best practice to wait until the “exit interview” to document—and often learn for the first time—employee impediments or roadblocks that could have been avoided, solved, or certainly improved?

The Power of Stay Interviews: A Road Map to Retention

Catherine Haynes is a dual title Ph.D. candidate in Workforce Education Development and Comparative International Education at The Pennsylvania State University. She is certified in Global Career Development and Facilitation (GCDF) and is an Equal Employment Opportunity (EEO) Advisor.   Catherine is from the Caribbean island of Grenada but resides in the United States. She is currently investigating the roles that indigenous tour guides have on tourists’ authentic experience in the Caribbean. After a 22-year career in the U.S. Army, Catherine retired as a Human Capital Manager where she was responsible for the successful operation and implementation of all human resources functions for soldiers and civilian employees including training, employee relations, evaluations, and professional development. As the EEO Advisor, Catherine was the senior counsel to commanders on all aspects pertaining to EEO and served as an advocate for employee issues. Catherine is a graduate of the Defense Equal Opportunity Management Institute (DEOMI) and is the recipient of two Meritorious Service Medals. She recently co-authored two chapters inOptimizing Talent in the Federal Workforce (2014, Management Concepts); authored two chapters in  Organization Development Fundamentals: Managing Strategic Change (2014, ASTD Press); and co-edited T he Competency Toolkit, 2nd Ed. (2014, HRD Press).

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