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Chris W. Chen is an organization effectiveness manager with Sempra Energy, a Fortune 500 company in San Diego. He also runs his own consulting business specializing in leadership training. Previously, Chen led Sempra's organization development function, where he was responsible for leadership development, organization development, training, and employee communications. His publications include New Supervisor Training (ASTD, 2002), Simply Spoken Leadership (David and Roe Press, 1998) and articles on a variety of human resource topics. He has spoken at several major conferences, including the Colby leadership conference.

Chris Chen

ON THE NIGHT STAND December 2002

Christopher Ancona is director of product development for CIMBA, focusing on designing, developing and testing innovative technology for its unique personal and leadership development program. Chris received his BSME from University of Michigan and MBA from CIMBA and the University of Iowa. He has more than 17 years’ experience in product development and project management. Working for the Swedish company SKF, Chris has had numerous management assignments including the building and management of its Product Technical Center in China. Chris came to CIMBA after recognizing that traditional training and development programs were not having the expected impact on employee growth and productivity, and CIMBA gave a unique opportunity to innovate in this important space. Chris currently teaches Marketing, Management, and Leadership in the CIMBA program offered through the Consortium of Universities and headed by the University of Iowa.  Within the unique CIMBA Leadership Development System, he is responsible for the development and integration of multiple neuro-bio (EEG, GSR, ECG, etc.), peer-based, and psychometric based feedback tools into the classroom and the coaching environments to support personal change.

Chris Ancona

The ATD Talent Development and Training in Healthcare Handbook (ATD Press, November 2021) addresses the many opportunities and challenges TD professionals face in the growing and rapidly changing healthcare space. Effective talent development is the thread that weaves through an entire healthcare organization to ensure it is up to standard with the latest practices in treating patients while providing a safe and engaging environment for staff. TD professionals have the unique role of tying together organizational and employee advancement in healthcare systems—and likewise, this handbook dives into areas for both business and professional evolution.Written by 25 fellow healthcare practitioners with extensive experience in the field—from nurses, physicians, and administrators to instructional designers, chief learning officers, technology experts, and leaders across the industry, it covers six key themes across 26 chapters:Learning and Development BasicsOrganization DevelopmentEmployee DevelopmentBusiness Acumen for the Health SystemDigital Transformation and LiteracyPatient-Centric CareChristine (Chris) Reyes, director of Dimensions Acute Training with Novant Health, is the author of a chapter focused on electronic health records in the ATD Talent Development and Training in Healthcare Handbook. In this spotlight Q&A, learn more about Reyes and her contribution to the book.How have your experiences in healthcare technology shaped the best practices you shared?With more than 25 years of healthcare experience, I’ve had the opportunity to serve in various roles that depend on strong collaboration and communication across the organization. Understanding how each department affects another and how seemingly simple system or process changes can impact others is vital to sound solutions and transformational change.At a previous job of mine, we often hosted other organizations on site visits to share our best practices and learning experiences. I found so much value and growth in sharing knowledge and learning from others. In the Electronic Healthcare Record (EHR) chapter, I tried to share topics that have been instrumental to the success of our training program as well as those questions that are the most often asked by other organizations and learning healthcare professionals related to EHR training.How do you foresee the advancement of talent development for EHR implementation and usage within healthcare? For example, in an ideal world, how do you see this area flourishing for employee or organization development?With the pace of change in both technology and healthcare, I think it is essential for learning to take place at the moment of need. It is important for learning experiences to provide the tools and knowledge that the clinicians need, when and where they need it. It is also imperative for L&D professionals to collaborate with operational areas to ensure the impact of learning is measured and learning can be aimed to close skill gaps.What is something unexpected you learned while working on this book?As I was doing research for the chapter, I found many interesting success stories of an EHR transforming the access to and quality of patient care in many areas of the country.Is there something professional or personal you are proud of accomplishing in the past year?I’m proud to be a co-author of the ATD Talent Development and Training in Healthcare Handbook that was recently published! It was an exciting project, and it was an honor to participate in a project with so many talented professionals. I wish this handbook had been available when I’d started my career in the healthcare learning arena!What is a fun fact about yourself or one sentence of advice you’d like to share?“It’s not what you know that matters; it’s using what you know to help others do greater things than you’ve ever done.” —Giancarlo Brotto

Electronic Health Records Training: Q&A With Christine Reyes

Chris Curtin founded Connected Approach Partners to be both the “positive irritant” and “serial encourager” to leaders and organizations with this aim: to help them curate their Leader Approach and achieve their full potential. Through his 20+ years of HR-related experience, Chris has been a coach, partner, strategist and change agent to leaders within Fortune 100 companies including RTX Corporate, Pratt & Whitney (a division of RTX), and GE. As an executive HR Leader, Chris led large global teams of HR business partners, Talent professionals, and Diversity, Equity & Inclusion experts while serving as a trusted advisor to C-Suite and executive leaders. Chris now leverages this experience to provide high-level solutions to leaders and organizations across the globe. Chris resides in New England with his wife, two children, and the family’s mini-goldendoodle. He serves on the Board of Directors for Suffield Community Aid, an organization that provides supportive health and social services for Suffield residents in times of need. In his spare time, Chris enjoys exercising, cheering for the Boston Celtics, and collecting SAAB cars.

Chris Curtin

Chris Dobyns currently serves as the manager of the Office of Human Resource Strategies at the National Security Agency. Chris joined the National Security Agency shortly after 9/11, and has helped steer the agency through various pay and compensation reforms during a period that has seen some of the most dramatic hiring and changes in the NSA’s history. Chris is a regular presenter on topics of pay, recognition, and incentives, and he has provided briefings to high-level audiences including agency senior management, the undersecretary of defense for intelligence and the U.S. Department of Defense, and audiences from other intelligence community agencies.

Chris Dobyns

Discover how MadCap Syndicate™ centralizes content delivery and analytics to eliminate silos and ensure consistency across all channels. Learn how to deliver structured, secure, AI-ready content from a single source of truth—complete with version histories, compliance tracking, and actionable insights. See how Syndicate’s APIs and integrations fit seamlessly into your ecosystem for personalized digital experiences at scale.

 

During this event, you will learn how to:

 


	Understand centralized content delivery: Learn how Syndicate eliminates silos by delivering structured, secure content from a single source of truth across all channels and devices.
	Gain insights with advanced analytics: Discover how actionable learner analytics, version histories, and compliance tracking improve content operations and regulatory audits.
	Integrate seamlessly into your ecosystem: Explore Syndicate’s APIs and integrations that enable personalized, AI-ready content experiences without disrupting existing workflows.


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Chris Musselwhite is founder and CEO of Discovery Learning. He has been developing and delivering programs in leadership development, creativity and innovation, managing change, and team building since 1972. Musselwhite was involved with the development of the highly experiential LeaderLab program at the Center for Creative Leadership and has participated in the creation of numerous business simulations and leadership assessment used around the world.

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