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ATD 2016 Japan Summit Speaker Damodar Padhi

Damodar Padhi is the Vice President and Global Head for learning and development in Tata Consultancy Services Ltd (TCS). In his role, he is responsible for framing the strategy for entry level and continuous learning technologies, domains, culture and language competencies, and leadership development programs. Developing the L&D function as an enabler for business and people growth is his key focus area. Prior to TCS, he held several senior leadership positions in his previous organizations, namely the General Electric (GE) Company and Hindustan Aerospace Limited (HAL). He graduated from the department of aerospace engineering, Indian Institute of Technology, Kharagpur in 1987. His passion includes building large high performing engineering, technology and learning products, service organizations, and building leadership pipelines from scratch, as well as delivering operational excellence and productivity.

Damodar Padhi

The Human Capital Community of Practice worked with ATD BEST and Excellence in Practice winners to uncover the secrets of their talent development departments.

ATD Case by Case: Talent Solves Business Challenges

With an impressive $16.5 billion in revenue in 2015, TCS, which has more than 350,000 employees worldwide, is a leader in providing IT consulting and business solutions. TCS’ reach spans clients in 46 countries. Certainly, consultants who can communicate in multiple languages and work well across cultures are a valuable asset to TCS.CEO Natarajan Chandrasekaran recognizes how a learning culture helps his organization stay competitive in the rapidly changing global business environment. The Talent Development team, led by the Vice President and Global Head for Talent Development, Damodar Padhi, provides employees with “anytime, anywhere” access to learning, including language instruction, through asynchronous courses and routinely encourages employees to obtain certifications and take ownership of their own learning goals.In 2014, TCS confronted a new challenge as its business expanded quickly in France. Consultants working with French clients struggled to communicate key issues and maintain relationships. These problems arose because clients were more comfortable conversing in French, and most of the consultants working with them did not speak much French, despite having business and IT expertise.Since the consultants were already working on active projects, any language training had to be deployed rapidly and would need to be intensive and include live instructor-led lessons. Recognizing this, the Culture and Language Initiatives (CLI) team, led by Dolon Gupta, launched a major performance initiative, The French Connexion. The goal of the program was to quickly train consultants to conduct effective business conversations in French, which would improve not only the efficiency of their work, but also clients’ comfort level, loyalty, and satisfaction.

Tata: Meeting International Business Needs with Intensive Language Training

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