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Laura Stack is America's premier expert in productivity. For over 20 years, her speeches have helped entrepreneurs, leaders, teams, and organizations improve output, lower stress, and save time at work and in life. Her company, The Productivity Pro, Inc., provides time management workshops around the globe that help attendees achieve Maximum Results in Minimum Time. Widely regarded as one of the leading experts in the field of performance and workplace issues, Laura has been featured on the CBS Early Show, CNN, USA Today, and the New York Times. She's the bestselling author of many books, most recently What to Do When There's Too Much to Do. Connect at TheProductivityPro.com; facebook.com/productivitypro; or twitter.com/laurastack.

Laura Stack

August 2016 - TD Magazine

Building on Drucker’s Pivotal Work

April 2013 - TD Magazine

Managing Effectively Without Micromanaging

For the sales training or enablement function to have a positive effect on the business, those employees must create, commit to, and sustain stakeholder relationships.

17 Steps to Stakeholder Satisfaction

Laura Dines is a learning design leader with a track record of developing innovative training programs and managing large-scale learning initiatives. She designs learning experiences that inspire growth, curiosity, and action. Her work includes award-winning educational television and video as well as virtual and face-to-face learning engagements.

As deputy director for TED Courses, she developed the learning framework for TED’s first-ever online courses. In just 18 months, her team launched nine courses with an impressive net promoter score (NPS) of 54. Her work in educational media began at the Close Up Foundation, where she produced a C-SPAN television program and videos designed to inspire high school students to become active citizens. She then joined PBS as an online producer for the PBS Democracy Project, which Forbes named the best political website of 2000.

Laura has led the establishment of curriculum and education departments for two international organizations, providing strategic direction for developing new training products to enhance organizational impact. In these roles, she recruited and hired diverse teams, standardized instructional design and development processes, and managed the launch of new learning management systems.

At a global consulting firm, she managed budgets, schedules, and staffing plans for large-scale training projects. She analyzed clients’ learning needs, facilitated stakeholder workshops, and led cross-functional teams in designing and developing classroom training, online learning, and blended programs.

Laura earned the Project Management Professional (PMP) certification in 2008 and is skilled in managing both agile and waterfall learning projects. She holds an MEd in instructional design from George Mason University.

Laura Dines

You can use experience maps to gain perspective about what and how a learner performs in a particular context. This template can be expanded to include as many columns as you need. You can also do this exercise along a wall, using sticky notes for column and row headings.

Experience Map Template

How do you successfully obtain your dream job when your current position does not properly reflect your skill set?This was my exact situation two years ago: I was struggling to find a path to my ideal career using the work experience I already had. Here are three quotes that demonstrate how I was able to find my way. Each quote promotes a mindset that will help you build a sound career foundation. “Do what you have to do, in order to do what you want to do.”—Denzel Washington, The Great DebatersThis concept is similar to having to take one course before you are allowed to take another. Ensure that you research the prerequisites for whatever you want to do and complete those tasks first (educational courses, certifications, work experience, outreach, and so forth). Additionally, don’t resist taking on responsibilities you initially may not find beneficial. For instance, before I became a trainer, I was working as an eligibility clerk. I was given tedious assignments such as consolidating registration forms or making appointment reminder calls to patients, work I thought was more suitable for interns or volunteer staff. However, later I realized that the experience helped increase my customer service and curriculum-building skills. Thus, it is important to view every job as an opportunity to optimize your skills and not as a setback.“Wise men make more opportunities than they find.”—Sir Francis BaconTime and time again I was turned down for positions that I felt were more in line with what I wanted to do. I began to feel stuck and frustrated, but I learned that I had to create the opportunities I wanted instead of trying to find ones that already existed. So, I contacted the organizational learning and effectiveness (OLE) department at my company and asked if they had any open positions. They told me they didn’t, so I asked if I could volunteer in their department to gain experience. Although they said the volunteer position would be unpaid, I happily pursued the opportunity. I volunteered in the OLE department for four months, gaining experience in facilitating new employee orientation, designing and coordinating workshops, developing standard works, and deploying employee engagement surveys. I was able to network with people who had the job titles and knowledge I wanted; as a result, I was referred to a group facilitation skills workshop that became a vital addition to my resume.Be confident and resourceful when establishing a career foundation. Remember, the only limits that exist are the ones you create.“For a cup brimful of sweet water cannot spill even one drop of bitter water, however suddenly jolted.”_—_Amy Carmichael, IfIn the midst of trying to find the job that’s right for you, your patience and politeness will be tested. Learn to persevere and remain humble despite life’s trials and tribulations. When you feel angry, uninspired, or defeated, ask yourself:How will being rude to my co-workers or customers benefit me?How will being lazy at work because it’s “not what I want to do” positively contribute to my work ethic?How will being cynical allow me to approach challenging situations objectively?Try to envision what your triumphant testimony will look like once you have successfully accomplished your goals. Don’t let spiteful co-workers, irate customers, unorganized work environments, or an unsupportive manager deter you from growing professionally. Consistency and patience are key, and you may even enjoy the journey if you smile along the way!According to R.M. Frischmann in Online Personal Brand: Skill Set, Aura, and Identity, “Transferable skills are the ones that can be used across subjects and disciplines. Technical skills are related to a specific discipline.” You must work passionately to obtain the technical skills you need to be hired for the position you want. But equally important, you must identify which skills you currently possess that are transferable. There’s strength in being proactive; do what’s necessary, create a path if there isn’t one, and remember that a smile is your greatest accessory.ATD young professionals are encouraged to get involved and submit content to ATD blogs. Find out more about how you can share your content and ideas. Attending the ATD 2015 International Conference & Exposition? View a list of events and activities for young professionals.

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