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Rachel Armstrong is a passionate talent development professional with 10 years of experience helping individuals reach their greatest potential. She is a skilled facilitator who designs engaging training programs that have proven to show value and positive performance changes in employees. Armstrong has a master's degree in communication studies and enjoys coaching others on leadership and personal development.

Rachel Armstrong

Today’s customer reps must be skilled with the technical aspects of their job as well as the social aspects.

Success for Customer Reps; Success for Your Organization

July 2025 - TD Magazine

Present quantifiable proof that validates training program success.

Eliminate the Doubt

Train Customer Service Reps for Success

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