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Insights
Thursday, February 15, 2018
At a recent conference, I watched a magician perform one of those up-close magic tricks. A woman from the audience was asked to select a card. She then wrote her name on it and put it back...
Insights
Wednesday, February 14, 2018
In my previous article, I used the process of making fine chocolate as a metaphor for developing great employees. Just as the best artisan chocolate bars leverage the unique flavors and...
Insights
Wednesday, February 14, 2018
The business landscape is constantly in a state of flux. Leadership theories have failed to keep pace with a rapidly changing business environment and employees’ aspirations. This humorous...
Insights
Wednesday, February 14, 2018
Emotional intelligence is our ability to identify and manage our own emotions, as well as recognize that of others and groups. It requires effective communication between the rational and...
Insights
Wednesday, February 7, 2018
Everyone is anxious—even with the economic recovery—about being able to find a job or having upward mobility once they’re employed. Things are better in the federal workforce, but still not...
Insights
Wednesday, February 7, 2018
Healthcare workers are inundated daily with reasons to be emotionally and physically stressed—and, as a result, they are often cited as being some of the most unhappy employees in any...
Insights
Tuesday, February 6, 2018
In a previous post I began a series on the three deadly sins of poor leadership. My initial article focused on how some leaders fail to move fast enough at replacing poor performers, either...
Insights
Tuesday, February 6, 2018
I recently spoke with a restaurant owner in California who was opening up a new location and needed to hire 45 people. The interview process was taking too long so his son offered a new...
Insights
Tuesday, February 6, 2018
Truly effective sales coaching must align with the real-world priorities of your sales managers. So, what is the top priority for sales managers? Hitting their sales targets, of course! How...
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Insights
Tuesday, February 6, 2018
The biggest challenge for today’s professionals is to stay relevant in a world that is constantly changing. The average half-life of a learned skill is five years, and that number will...
Insights
Monday, February 5, 2018
If there is one thing I have learned during my extensive travels, it is that deep down, we are all the same. As the saying goes, “What’s most personal is most general.” There are tons of...
Insights
Thursday, February 1, 2018
The previous blog in this series discussed existing research on how to help a team of individual experts become an expert team. In Part 1, we concluded that learning and performance...
Insights
Wednesday, January 31, 2018
They say to show up early, stay late, don’t gossip, dress well, and walk around the office fast so you look busy. Really? By now, these tips on how to impress your boss are known by all...
Insights
Tuesday, January 30, 2018
The previous blog addressed many ways that selling your company can go south. It listed some real-life examples of what can go wrong. The very first item mentioned focused on too short an...
Insights
Tuesday, January 30, 2018
Cali walks into the conference room and announces, “Well, we all know which candidate is best. Let’s not meet again. We know Connie can do the job, so let’s hire her.”Karla responds, “Yeah,...
Insights
Thursday, January 25, 2018
It was the fall of 2016 when I decided to take the plunge to pursue my Certified Professional in Learning and Performance (CPLP) certification. I wanted a certification that was widely...
1-20 of 456 Results