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Dr. Cindy Hill is an Industrial/Organizational Psychologist in the Research Division at ACT. She has been a major contributor to ACT’s WorkKeys system for more than twenty years. Her work has included the recent refresh of the National Career Readiness Credential, a portable, evidence-based credential that certifies the essential skills for workplace success. Her recent research has explored the alignment and “stacking” of credentials through standardized frameworks and the use of technology. Dr. Hill has also spent many years developing and reviewing licensure and certification programs. This includes job analysis, the development of test content outlines, national surveys, data analysis, item writing and review, standard setting, and validating the test scores of off-the-shelf and company-specific tests. As part of ACT’s partnership with the Association for Talent Development, she developed and facilitates their Test Design and Delivery Certificate Program.

Cindy Hill

Gain a systematic approach for developing and administering tests that will meet your organization's needs and follow professional standards. Learn more!

Test Design and Delivery Certificate

August 2018 - TD Magazine

Stay the Course With Test Design

Interview with Jack J. Phillips, Patricia Pulliam Phillips, Cindy Huggett, and Emma Weber--authors of Designing Virtual Learning for Application Impact: 50 Techniques to Ensure Results.

Ensure Virtual Learning Delivers Value Beyond the Classroom

(Alexandria, VA) May 2, 2023In Designing Virtual Learning for Application and Impact, Cindy Huggett, Jack J. Phillips, Patricia P. Phillips, and Emma Weber provide the master blueprint for designing virtual learning to deliver application and impact.

Virtual Learning Designers Must Make the Business Case for Learning Programs

Winter 2016 - CTDO Magazine

The argument: Social collaboration tools make it easier and cheaper for employees to learn from one another. Two thought leaders share their contrasting viewpoints on the topic.

Debate: Will Social Learning Work for Your Company?

TK23 Takeaways From Learning Technology Experts

Build your virtual training skills and enhance your design and delivery. This book will get you started with the fundamentals of online training and guide you through design and facilitation.

Virtual Training Basics, 2nd Edition

The Center for Creative Leadership has identified six essential organizational capabilities that are a prerequisite for success in the evolving world of healthcare.

Healthcare Organizations Should Focus on These 6 Capabilities

ATD Links Archive - ATD Links

An effective virtual facilitator will create interactivity using nine key techniques.

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