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Norma Dávila is a certified career development strategist who guides clients through targeted introspection and self-assessments to identify strengths and interests before embarking on career changes. Her approach to career coaching positions her clients to gain the self-confidence to present themselves as the best candidate during job interviews. Norma, a certified resume writer by PARW/CC, adapts her advice to best suit client professional experience and aspirations. A firm believer in the value of networks, she steers them to optimize every personal or virtual opportunity to connect with others. A natural talent developer, Norma focuses her practice on entry-level and midcareer professionals across the entire employee life cycle, and has supported employees from industries including banking, technology, telecommunications, pharmaceutical, medical devices, dairy products, aerospace manufacturing, retail sales, risk management, automotive sales, energy, waste management, and funeral services. She is recognized for communicating complex ideas in easy-to-understand terms to all audiences and introducing concrete examples to which they can relate. Norma specializes in designing and delivering learning experiences that lay the groundwork to acquire and strengthen competencies and skills on topics such as team development, business writing, customer service, performance management, employee communications, and transition management. She is a Society for Human Resource Management Senior Certified Professional, and has a bachelor’s degree in psychology from Yale University and master’s and doctoral degrees in psychology from the University of Chicago.Norma is a partner in the Human Factor Consulting Group, senior consultant for AON, and subject matter expert, program facilitator, and program translator for SHRM specializing in Latin America. This Certified DDI Facilitator is field editor for ATD Links and co-author with Wanda Piña-Ramírez of Effective Onboarding (ATD Press, 2018), Cutting Through the Noise: The Right Employee Engagement Strategies for You (ASTD Press, 2013) and Passing the Torch: A Guide to the Succession Planning Process (ATD Press, 2015) as well as of articles in TD, T&D, The Public Manager, and multiple blogs. She has presented at ATD’s International Conference & Exposition, SHRM’s Talent Management Conference, SHRM’s Conference Preview Workshops, ATD’s México Summit, and Ellevate, among others.

Norma Dávila

Why Onboarding Fails

December 2018 - TD Magazine

Let’s Talk About Onboarding Metrics

Office Politics Pulling the Right Strings in Succession Planning

This book highlights the importance of knowledge transfer and succession planning in a time of fierce competition for talent, an aging workforce, and a critical shortage of people with the right set of skills. 

Passing the Torch

Defining the Scope of Succession Planning

I hope everyone is excited about the ATD 2015 International Conference & Exposition coming up next week. As the manager of ATD's Management Community of Practice, I'm excited to see those of you that I've worked closely with—and to meet those of you that are new to the community. More importantly, I’m pleased to announce that we have two new books launching at the conference. The first book is Connection Culture by Michael Lee Stallard, which outlines powerful employee engagement strategies. Michael will share some of these strategies during his session, TU405 - Connection Culture: A New Approach to Boosting Employee Engagement. The second book, Passing the Torch by Wanda Pina Ramirez and Norma Davila, covers succession planning. You can chat with the authors during a short high-level, rapid-fire panel session on Sunday, May 17 4:30-5:30 in the Community Theater. As always, if you want to meet and talk about the Management Community of Practice at the conference,  including discuss the possibility of contributing content and new ideas on services and events you'd like to see ATD produce, please feel free to contact me at rlippock@TD.org. See you there!

Management Community: What You Can Look Forward to at ATD 2015

March 2015 - TD Magazine

Essential Continuity

Succession Planning Is Key for Business Continuity

March 2014 - Global-HRD-Newsletter-Spanish

Dos expertas Puertoriqueñas, Norma Dávila y Wanda Piña-Ramírez  responden a nuestras preguntas sobre el concepto de “employee engagement” o compromiso de los empleados en sus organizaciones. Basado en su reciente libro publicado por la ASTD: “Cutting through the Noise”- “Vayamos al grano”.

"Vayamos al grano"-"Cutting Through the Noise"

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