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Sandra Mashihi is an organizational psychologist and founder of Spectra Coaching, where she consults with leaders, teams, and organizations to help increase self-awareness, build working relationships, and improve workplace performance. For more than 20 years, she has been working with clients and leaders globally in diverse industries, including healthcare, sales, entertainment, government, education, and technology. As an executive coach, keynote speaker, and workshop facilitator, she is known for a pragmatic approach and her ability to embed cutting-edge research and proven strategies into her work to create sustainable results.

Sandra Mashihi

In this episode of the Talent Development Leader podcast, explore the power and pitfalls of performance feedback with renowned organizational psychologists Dr. Sandra Mashihi and Dr. Ken Nowack. With decades of experience in leadership development,...

Cracking the Feedback Code: Neuroscience, Leadership & Culture

Unlock the full potential of your employees with effective feedback.Providing performance feedback is one of the most challenging tasks leaders face. Feedback often sparks frustration and fear for both leaders and their teams. Why? Because there is a disconnect between what leaders think they are communicating and what employees receive. In this essential book, leadership experts Mashihi and Nowack offer leaders their four-part Performance Feedback Coaching Model, designed to bridge this gap. After over a decade spent developing, testing, and refining their model with leaders around the world, the authors offer this powerful framework based on research in neuroscience and psychology. The book equips leaders at all levels with practical strategies and tools to deliver tailored feedback that aligns with each employee’s unique skills and interpersonal strengths. By personalizing feedback, leaders can inspire significant improvements in employee behavior, creating a workplace where leaders achieve their goals and employees thrive—a true win-win situation. The authors share powerful stories, real-life examples, and user-friendly tips, as well as questionnaires, worksheets, and other tools leaders can apply immediately in managing today's diverse and global workforce.With this book as your roadmap, you will have the guidance you need to improve your employees’ development, performance, motivation, satisfaction, and retention.

Performance Feedback Strategies

March 2025 - TD Magazine

Apply the trait-reputation-identity lens to the Johari window to get a more comprehensive view of a leader’s performance.

A Clearer Window Into Performance

October 2013 - TD Magazine

The Feedback Challenge

Clueless Part 2: How to Effectively Form and Sustain New Habits

Clueless Part 1: Three Necessary Conditions for Initiating and Sustaining Successful Behavior Change

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