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Vicki Hess, RN, guides healthcare professionals who want to create an environment where employees are engaged, customers are satisfied, and goals are achieved. Her views on patient and employee engagement are evidence‐based, relatable, and real world. Organizations that implement Vicki's ideas experience increased productivity, safety, quality, retention, patient satisfaction, creativity, and more.As a nurse, keynote speaker, trainer, consultant, and author of four books; Vicki's goal is to inspire healthcare leaders and staff to take action by sharing high impact, easy to implement ideas that transform the way people work. As a cancer survivor and victim of a surgical mistake she brings the voice of the patient into her programs. Download free tools and resources at www.VickiHess.com.

Vicki Hess

The Center for Creative Leadership has identified six essential organizational capabilities that are a prerequisite for success in the evolving world of healthcare.

Healthcare Organizations Should Focus on These 6 Capabilities

Recap of the 2017 ATD Healthcare Summit

Vicki Hess offers five powerful recommendations for leaders who want to provide their teams with the tools to get to and stay in professional paradise.

Professional Paradise: Oxymoron or Business Imperative?

When it comes to engagement, the good news is you don’t have to worry about generations in the workplace.

3 Simple Secrets: Employee Engagement Across the Generations

Healthcare Employee Engagement: Proven Strategies for Uncertain Times | Video 

Healthcare leaders and talent development professionals long for a magic solution when it comes to employee engagement.

Is There a Magic Pill for Employee Engagement in Healthcare?

Sneak Peek at the Idea of Professional Paradise

5 Steps to Less Stress, More Energy, and Remarkable Results at Work

Scaling leadership isn’t just about training more people—it’s about building the right skills to drive your business forward. This session reveals how you can build a blueprint for identifying, developing, and sustaining the capabilities leaders need to succeed in today’s complex world while also being prepared for tomorrow’s challenges. Backed by CCL’s world-class research and decades of experience, you’ll discover how to embed these skills into your strategy so leadership growth becomes both intentional and scalable.

During this event, you will learn to:


	Examine why high-performing organizations regularly evaluate their leadership capabilities strategy to ensure alignment with business strategy.
	Discover the importance of competencies in scaling leadership development.
	Gain practical tools for implementing a leadership competencies strategy to improve performance and impact across the business. 


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